Click on the button titled "Run Webcam Check." If your camera and microphone are detected and work properly in this check, then they should also work in the pre-exam webcam check.Ĩ. Then click on the "Help Center" icon in the upper toolbar.ħ. Open LockDown Browser, log in to your institution's learning management system, and navigate to a course. Mac users should also ensure they've granted the necessary permissions for the camera and mic to be used by LockDown Browser. Make sure that your computer's operating system hasn't muted LockDown Browser.ĥ. Turn your computer's volume up all the way.Ĥ. It's essential that you ensure that no applications that may use a microphone (such as Skype, Facetime, Google+ and various utilities that may come with the webcam) are running.ģ. Once restarted, close down all other applications on your computer other than LockDown Browser. Once you're running the latest version of LockDown Browser, restart your computer. You can check your version and upgrade by using the steps in this article.Ģ. First, make sure you are using the latest version of LockDown Browser. If your microphone is not working correctly during a LockDown Browser session, the following steps may help resolve the problem:ġ.
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